Legal notice
IDENTITY OF THE HOLDER OF www.ojeastudio.com
In accordance with what is set forth in Law 34/2002, of 11th of July, on Information Society Services and e-Commerce we inform you that the holder of this website and files is PAULA OJEA FERNÁNDEZ COLMEIRO, NIF 36172911Y with legal address in c/Tomás A. Alonso, 202 – CP 36208 Vigo (Pontevedra) SPAIN and e-mail info@ojeastudio.com
RESPONSABILITY, WEB CONTENT, LINKS AND USE OF THE WEBSITE
Access and usage of any of the services provided in this website implies the acceptance of both CONDITIONS OF USE included in this legal notice and the PRIVACY AND COOKIE POLICY of OJEA STUDIO.
OJEA STUDIO shall not be liable for any damage of whatever nature which may arise as a result of the user’s utilization of this website or the information on it. It is the user exclusively responsible for the bad usage of the contents of the website.
OJEA STUDIO shall not be liable for the information in third parties’ websites accessed through links in this site. The presence of those links is merely informative, and in no case they are icluded as a suggestion, invitation or recommendations about the contets there enclosed.
Also, OJEA STUDIO reserves the right to update, modify or eliminate the information included in this website without any notice. Additionally, OJEA STUDIO reserves the right to limit or prohibit access to certain contents of the site to some users.
USER OBLIGATIONS
The user must provide true information when filling in the registration forms, and is responsible for keeping data up to date all times. Likewise, the user is responsible for keeping in a safe and confidential manner all personal passwords requires for the access to this website.
OJEA STUDIO reserves the right to deny access to the website and to any services provided without prior notice at any times to any user not complying to the USER OBLIGATIONS hereby included.
The user ackknowledges and accepts voluntarily that the use of this website is done under his or her responsibility. The user will therefore adopt all measures required to minimize risks, including online safety measures, use of anti-virus and data recovery measures.
INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
OJEA STUDIO is the holder of the intellectual and industrial property rights of all the elements integrating www.ojeastudio.com, including the brand, commercial name and sitinctive sign. In particular, but not exclusively, the graphic design, the logo, contents graphics, illustrations, photographs and other elements on this site are protected by copyright. Therefore, their copy, distribution, public communication, transformation or any other activity that could be performed with the contents of this site is forbidden unless written consent is given by OJEA STUDIO. Also, the design of the products on sale on the website and their respective image are a exclusive property of OJEA STUDIO.
Privacy and cookies policy
PRIVACY POLICY
In accordance with what is set forth in Organic Law 15/1999, of 13th December, of Personal Data Protection (LOPD), we inform the user that the personal data provided through the website www.ojeastudio.com, will be treated as confidential and will be stored in an automated file owned by OJEA STUDIO, inscribed in the Spanish Data Protection Agency (AEPD) Registry. The user can exercise his/her rights of access, rectification, cancellation or objection sending an e-mail to info@ojeastudio. com.
Data gathered when making a purchase is incorporated to our database and is exclusively used to customize future visits to www.ojeastudio.com, to enable the shipping and billing of the purchased products, as well as to send (via ordinary or electronic mail) information related to our activity that might be of your interest, unless otherwise stated by you.
In no case data will be shared with third parties OJEA STUDIO has adopted the safety protection levels required by law according to current Data Protection Legislation in Spain, by installing technical and organizational measures necessary to avoid the loss bad use, alteration and non authorized access.
COOKIES
A cookie is a file that is downloaded in the user’s computer, smartphone or tablet when visiting certain websites to store and recover data about the web browsing done from that device.
Cookies are essential for the correct functioning of the internet. They provide several advantages in interactive service provision, easing navigation and usage of websites. Cookies can’t harm your device, on the contrary, having them activated helps identify and solve errors that may arise during an online service provision.
OJEA STUDIO uses the following cookies in this website:
First party Cookies: these cookies are sent to the user’s device from a server managed by OJEA STUDIO, from which the service requested by the user is provided. These are customization cookies, which ease the experience and the web browsing (language settings, staying logged in, etc)
Third party cookies: these are sent to the user’s device from a server not managed by OJEA STUDIO, but by another party. This website uses the following third party cookies:
- Analysis Cookies: such as Google Analytics
- Social Cookies: this website has links to share
information on social networks such as Instagram,
Google or Pinterest, which use cookies to identify
you.
These tools do no obtain data about your name, last name or postal address you are connected from. The information gathered is related to the number of pages visited, the language, the social network our content is published in, the city the IP address is located in, the number of new users, the frequency and repetition of visits, the duration and time of visits, the web browser the site is accessed through or the type of device the website is visited from.
This information is used to improve our website identify new needs and evaluate the improvements to implement in order to provide a better service to users that browse through our website, for instance, by optimizing the website for the most used web browsers.
To allow, see, delete or block cookies in vour device, you can browse through the settings of the web browser installed in your device. Please be advised that if you choose not to accept cookies, some of the features and functionality of this website may not work properly. If you wish to have more information about how we use cookies, please email us at info@ojeastudio.com.
General conditions of business
The General Conditions of Business hereby included specifically regulate the comercial relationships that may arise between OJEA STUDIO and the users
hiring products offered through the website www.ojeastudio.comBoth navigation and purchase of any of the products available at OJEA STUDIO imply the acceptance, as user, of all the hereby stated General Conditions of Business, without reserve or limitation whatsoever.
PURCHASE CONDITIONS
Prices
All prices in the website ojeastudio.com are final retail prices. They include all applicable taxes at the country of origin. Customs and import duties
may be applied to international orders (outside the EU) when the shipment reaches its destination. Such charges are the responsibility of the customer and
vary from country to country. OJEA STUDIO has no control over the amount of duty and custom charges. Prices may be updated anytime without prior notice
Product availability
In the event that a product is sold out and we have not been able to update this information prior to the final processing of an order, OJEA STUDIO will immediately contact the client to offer an alternative product or reimburse the corresponding quantity
Payment Methods
Secure payment of an order might be performed in the following manners:
- Using credit or debit card through the secure Paypal system. No Paypal account is necessary. The webpage where the user fills in the debit or credit card information belongs to a safe website managed directly by Paypal who safely handles the sensible data. Paypal charges no commissions to the buyer at purchase if paying in the same currency (euros €)
In case the debit or credit card is denied during the payment process, the purchase order will be automatically canceled. For purchase orders from outside of Spain, it is necessary that the card issuing bank ensures conformity to the Secure Electronic Transaction protocol, or the card won’t be accepted - Using a Paypal account
- Direct bank transfer. Our bank account information will be provided upon checkout. The order will only be processed after the funds have cleared in our account. For faster processing times, please ask your bank to email the payment justification to info@ojeastudio.com. If we do not receive the
payment in our account within 2 business days after purchase completion, the order will be canceled Once the purchase order is finished, the client will receive a confirmation email for his/her records and safety. Also, in order to verify the information regarding your order, the client can create an account and access it to manage and look up all the orders.
OJEA STUDIO reserves the right, in certain conditions, to refuse any operation performed with debit or credit card. In this event, OJEA STUDIO will proceed to refund the exact amount in the original debit or credit card. And the client will
be asked to make a direct bank transfer in order to continue with the purchase order.
Support
The users of www.ojeastudio.com can reach us through the email info@ojeastudio.com for any questions or inquiries.
Purchase processing time
All purchases are processed and ready for shipment within 3 to 5 working days after order confirmation. In case a client needs expedited delivery,
please contact info@ojeastudio.com and we will try our best to accommodate your needs.
Delivery
Purchases will be delivered to the address provided by the client as “shipping address”. OJEA STUDIO accepts no liability for the delay in the delivery of products when this delay is not directly caused by us, or in case of force majeure in the terms and conditions foreseen in these General Conditions of Business.
Prices and delivery times estimated for each destination are:
- Destination: Peninsular Spain and Portugal
Price: 9€, free for purchases above 200€
Estimated delivery time: 1 business day - Destination: Balearic Islands
Price: 9€, free for purchases above 200€
Estimated delivery time: 4-5 business days - Destination: Ceuta, Melilla and Canary Islands
Price: 25€
Estimated delivery time: 4-5 business days (minor islands 8 business days) - Destination: Austria, Belgium, Czech Republic, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Poland
Price: 27 €
Estimated delivery time: 3-4 business days - Destination: Bulgaria, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Romania, Slovakia, Slovenia, Sweden.
Price: 27 €
Estimated delivery time: 8-10 business days - Other destinations: For deliveries outside the EU, please take into account that additional charges beyond our control may be applied at your countries, customs office, please contact them for details
Price: 60 €
Estimated delivery time:
2-4 weeks, although varies with each country
In the event the client wishes an expedited delivery he or she should contact OJEA STUDIO through info@ojeastudio. com and we will study the case and inform the client of the conditions
Returns
During the purchase process, the order can be canceled as long as it has not been delivered. If the order is shipped, it is posible to return it in the 14 days following the reception of the package.
In the event the client wants to return an item within 14 days after reception he or she must contact OJEA STUDIO through info@ojeastudio.com to communicate his or her desire to return the products and attach the RETURN FORM (see below) filled in and signed.
The client must ship the products back within 14 days after contacting OJEA STUDIO. The return delivery expenses will be covered by the client unless the reason of the return is the receipt of products in bad condition or different from the products requested.
Once the products are received by OJEA STUDIO in good condition, we will proceed to the replacement or reimbursement, as agreed with the client. It is the client’s responsibility to ensure the products are adequately packaged not to be damaged during the return shipment. It is recommended that the package is shipped through courier or certified mail since the client is responsible for it until it reaches our facilities
Below, you can find the aforementioned RETURN FORM
Applicable Law
All matters related to the access and use this website are regulated with conformity to Spanish Legislation
Return form
